Privacy Statement

Todd Price Ltd Privacy Statement

Your Personal Data:

What personal information we need

Todd Price Ltd (an appointed Representative of Genesis Risk Solutions Ltd) will be the Controller of the personal data you provide to us. We collect personal data about you, which includes your name, address and contact information, as well as details of what it is you want to arrange insurance for. For certain types of insurance we will need to collect sensitive personal information about you, which can include such things as criminal and motoring convictions and health conditions.

If there are other people who will be named on the insurance policy, or who will be a beneficiary of the insurance we will need to collect similar personal information about them too. Before you tell us personal details about another person, you will need to make sure that you have their permission to give us their information.

Why we need it

We need to collect personal information in order to obtain insurance quotations that you have asked us for and to enable us to arrange the contract of insurance if you accept our quotation. We will not collect any personal data from you that we do not need in order to provide our broking services to you.

You can read more about our lawful basis for data processing on the genesis  website www.genesisrisk.co.uk

What we do with it

All of the personal data we collect is processed by our staff in the UK. However, for the purposes of IT hosting and maintenance, this information is located on servers within the UK and European Union.  Information you give to us will be treated as confidential and will not be disclosed other than to insurers and in the normal course of arranging and administering your insurance, even when you are no longer a customer. Information may be used for research or statistical purposes.

We will not give anyone else your personal information except on your instructions or authority, or where we are required to by law, or due to our regulatory requirements.

How long we keep it

If you take out a policy with Todd Price or GRS, the contracts we have with insurers require us to keep your personal data for a minimum of seven years, after which time it will be destroyed or deleted from our systems. If you ask us for a quotation but do not take this up, your personal information will be deleted 12 months after the quotation expires.

If you have given us your consent to use your information for marketing purposes we will keep this data until you notify us that you no longer wish to receive this information.

What we would also like to do with it

We would like to use your name and contact information to tell you about other products and services that Todd Price and GRS Ltd can offer that we think may be of use to you. We will only send marketing communications to you if you have given us your consent to do so. This information is not shared with third parties and you can unsubscribe at any time by phoning or emailing us.

What are your rights?

If at any point you believe the information we process on you is incorrect you can ask us to update or correct it. You can also ask to see the information that we hold or ask that it be deleted. Please be aware however that deleting your information will affect our ability to administer your insurance or assist you with a claim or complaint.

If you wish to raise a complaint on how we have handled your personal data you can contact our Data Protection Officer who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioners Office (ICO).

Our Data Protection Officer can be contacted at info@grslimited.co.uk or call 01702 209520.

Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR Tel: 0800 023 4567 or 0300 123 9 123 | http://www.financial-ombudsman.org.uk Consumers wishing to complain about a policy purchased from us online, can register the complaint using the Online Dispute Resolution platform (ODR) at https://ec.europa.eu/consumers/odr